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EBSSA Online Courses Regulation


All bookings should be accompanied by a completed booking form, either via the website.


Payment is due upon booking. Payment details and timescales will be shown on the invoice issued. All Payments must be made in Euro. Learners will not be able to join the course if payment has not been received prior to the start date.  All course fees and other charges are subject to Serbian Value Added Tax, where applicable.


Accommodation is not provided (unless otherwise stated) and is the responsibility of the learner.

Online courses purchased directly with us

You have 12 months to access your online course. After this period, you can extend the access to the course for an additional fee of Euro 150 per course. To do this, please email us to request the extension. We are unable to offer refunds for online courses.

Changes to advertised details

EBSSA Ltd reserve the right to change the venue /speakers/presentations at any time, with or without notice.


All course material is the copyright and intellectual property of EBSSA Ltd. We reserve all rights.

Change of delegate

Course delegates may be substituted at any time prior to the start of the Course if agreed by us in writing and any course eligibility criteria can still be met.


Each delegate or delegate company must inform us in writing of any medical condition which may affect the delegate or others (e.g. epilepsy, diabetes).  We will keep such information in confidence, as per our Privacy Policy.


Our contract with you is made under Serbian law and any dispute will be dealt with in the English courts if alternative dispute resolution procedures fail or we cannot resolve the matter amicably.

Views and opinions

The views and opinions of the course tutors or attendees are their own and do not necessarily reflect those of EBSSA Ltd.

Sales and promotions

There is no cash equivalent to offers and sales promotions. We reserve the right to withdraw or change offers at any time. There are limited places on training courses so we offer a first come, first served basis. Only one discount promotion can be used in a transaction. All rights reserved.


In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.


The training and notes provided by EBSSA Ltd cannot be utilised for the purposes of legal interpretation, and neither EBSSA Ltd, its trainers or staff can accept responsibility for the actions of persons interpreting or acting upon the material in litigation. Nor can EBSSA Ltd accept responsibility for any injury or loss as a result of relying on the training or training notes. All actions by an individual should be designed in relation to their specific circumstances, and where any doubts exist a specialist should be consulte

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